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Technology Services

Enterprise Datacenter and Cloud reference architecture design Data Center design, build, implementation and migration Data Center Virtualization (Private/Public/Hybrid Cloud) solution Network design, implementation and migration Security design, implementation and migration in-line with regulatory compliance SAN and Storage design, implementation and migration

Managed Services

Server, Desktop and Mobile Device Management Application Performance Management Data Center and Cloud Infrastructure Management Security Posture and Unified Thread Management Corporate Governance and Compliance Management

Quality Services

Quality software doesn't just focus on "meeting specifications." Jerry Weinberg, a longtime recognized thought leader in the quality consulting space, simply puts it as "quality is something of value to someone."

Right Talent

We differ from typical "body shops": since Tycooon's core business is Professional Services this core practice allows us to fully qualify a candidate before they are submitted for an initial conversation with the end client. In addition, our consultants will have access to our bench of experts remotely while they are working onsite at the client's location. This ensures that continuity of the business.

Cloud Support

We offer multiplatform support for private and public clouds that includes a range of hosted services for compute, storage and application development that run on

Service Desk

A service desk is a communications center that provides a single point of contact (SPOC) between a company and its customers, employees and business partners. The purpose of a service desk is to ensure that users receive appropriate help in a timely manner.

Data Center

Data center services encompass all of the services and facility-related components or activities that support the implementation, maintenance, operation, and enhancement of a data center, which is an environment that provides processing, storage, networking, management and the distribution of data within an enterprise.

End User Computing

Over the last decade, the promise of virtual desktops to ensure consistency and to simplify management and delivery of user desktops over individual desktop systems has been fulfilled for many organizations. Building out a VDI solution includes the ability to centralize security and desktop images, to troubleshoot once and push to every desktop, and to let users log in from anywhere.


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24/7 Support Services

Technical support refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.Multichannel & Multi Level Support available

Email & Web Support

Offering web and email support channels allows you to provide a comprehensive customer support experience. A robust Web Support Portal filled with categories and FAQs empowers users to seek answers to basic support inquiries, troubleshoot common errors, and learn best practices when using your product or services

Chat Support

Chat Support is a form of synchronous messaging (where the customer and the agent must both be present at the same time to engage in a conversation). ... Chat Support is a growth channel that is important. We consider it practically a minimum requirement for businesses that want to offer the best customer experience.

Voice Support

From providing technical assistance to maintenance the role of technical support employees is quite diverse & being able to communicate over phone in realtime always helps our clients to build a better customer service model